The 8 Emerging Competencies
of Online Interaction
Nancy White, Full Circle
Associates and Tony Carr, Centre for Educational Technology,
University of Cape Town
As we move
more deeply into the online word, it becomes apparent
that we carry many of our offline skills. However,
they often render differently online. We are in a
world that is defined as much by state of mind as
place or time. It is a complex, boundary spanning
and always changing world. In other words, a complex,
emergent system. So what do we need to competently
use the online tools and processes to achieve our
goals? How do we work, play, learn, explore and network?
These questions become increasingly important if we
consider that effective online interaction skills
are vital for employability and productive work across
a proliferating number of professions.
This 10 day asynchronous workshop will open an avenue
of exploration into eight competencies of online interaction.
These are: 1. Self awareness; 2. Online communications;
3. Learning with others; 4. Facilitation skills; 5.
Intercultural antennae; 6. Tolerance for ambiguity
7. Ability to switch contexts; and 8. Love your tools.
This understanding of online competencies comes from
extensive practice and conversation within a number
of communities of practice concerned with online interaction
in a range of settings. They are still emergent and
only partly verified by research, but resonate with
experience. This is an invitation to help refine them.
So consider this an intertwining of conceptual and
Participants will be offered a perspective on the
competencies at a theoretical or "meta" level. After
an introduction to the competencies on day 1 we will
then explore a competency per day with stories in
application demonstrating their flexibility in different
contexts. From there, the group will engage in conversation,
some structured reflection and a few games to explore
what the competencies mean in each individual's online
life. The workshop will close on day 10 with an opportunity
for participants to review their learning about all
the competencies and to consider their future development
At the conclusion of the workshop they will have explored
how we prepare for an increasingly digital world -
asked what competencies should we be nurturing and
attending to in education and the workplace, assessed
themselves on these competencies, and if interested,
established a personal path for the continued development
of the competencies.
Target Audience: anyone who finds themselves using
online interaction as a key part of their work or
personal life. Participation by posting to the forums
is limited to 25 e/merge delegates. It is recommended
that participants set aside some time each day to
get the most out of the workshop.